DELIVERY INFORMATION

Our delivery services and charges are listed in the table below. Please select the option that is best for you at the checkout page.

Delivery option	Delivery times	Delivery cost
UK Saver	3-4 working days	FREE
UK Express	2 working days	£5.99
Republic of Ireland	4 working days	£2.99
Europe	5-10 working days	£4,99
Turkey	7-14 working days	£4.99
USA & Canada Standard	7-14 working days	£4.99
Australia Standard	up to 8 working days	£6.99
New Zealand Standard	up to 8 working days	£6.99
United Arab Emirates	7–14 working days	£6.99

UK SAVER DELIVERY – WHEN WILL I RECEIVE MY ORDER?

If you choose to have your goods delivered by UK Saver Delivery, we aim to deliver your goods within 4 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 19:00 (7:00pm). We have indicated the estimated delivery times in the below table as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.

Order date	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
Estimated Delivery date	Friday	Monday	Tuesday	Wednesday	Thursday	Thursday	Thursday

Please be advised that UK Saver Delivery is not possible over the weekend or on Bank Holidays.

 

UK EXPRESS DELIVERY – WHEN WILL I RECEIVE MY ORDER?

Order date	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
Estimated Delivery date	Wednes day	Thursday	Friday	Monday	Monday	Tuesday	Tuesday

WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?

USA - Orders under $200 USD will not be charged any customs or import duties. Orders $200 and over will be subject to customs charges, which must be paid by the customer.
Canada - orders under $18 CAD will not be charged any customs or import duties. Orders $18 and over will be subject to custom charges, which must be paid by the customer.
Australia - Orders under $1000 AUD will not be charged any customs or import duties. Orders $1000 and over will be subject to custom charges, which must be paid by the customer.
New Zealand - Orders under $400 NZD will not be charged any customs or import duties. Orders $400 and over will be subject to custom charges, which must be paid by the customer.
We’re sorry, but we cannot tell you what the cost will be, as this varies widely. For information on current charges, contact your local customs office.
For all other international deliveries there is a maximum of 4 items per order.
We may change these restrictions from time to time.

 

WHAT DELIVERY CARRIERS DO YOU USE?

We use Royal Mail.

WHAT IF NO ONE IS IN?

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

WHERE DO YOU DELIVER?

UK & Republic of Ireland 
Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days – Channel Islands, Highlands & Islands of Scotland, Shetlands.
We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 19:00 (7.00pm) in order to receive it in the next 2 to 3 working days. Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.

International Delivery Service 
We currently offer an International Delivery Service which includes USA, Canada, New Zealand, Australia, United Arab Emirates and certain countries within Europe.
Due to individual country custom requirements we unfortunately do not deliver to the following destinations – Andorra, Canary Islands, Greenland, Gibraltar, Iceland, Norway, San Marino, Switzerland and Vatican City State. We apologise for any inconvenience cause.